Privacy policy
At Velvetstrict, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you use our website, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address and device information
- Order history and browsing activity
Payment information is securely processed through trusted third-party payment providers. Velvetstrict does not store full payment card details on our servers.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website, products, and services
- Prevent fraudulent transactions and unauthorized activity
- Comply with legal obligations
We may also use your email address to send promotional offers or updates if you choose to receive marketing communications. You may unsubscribe at any time.
Sharing Your Information
Velvetstrict does not sell, rent, or trade your personal information to third parties.
We may share limited information with trusted service providers only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Marketing and analytics partners
These partners are required to protect your information and use it only for authorized business purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website performance
You can disable cookies through your browser settings, although some website features may not function properly.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.
While we work hard to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain uses of your information
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Velvetstrict is not responsible for the privacy practices or content of external websites.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Velvetstrict reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.
We encourage customers to review this page regularly for updates.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Email: judybarnesbu@mail.com
Phone: +34 935 89 83 47
Address: Carrer Abelles 77, Puig-reig, Barcelona, Spain